KICKHOUSE PRIVACY POLICY

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (“PII”) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your PII in accordance with our website.

WHAT PERSONAL INFORMATION DO WE COLLECT FROM THE PEOPLE THAT VISIT OUR BLOG, WEBSITE OR APP?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number, city/state/zip code or other details to help you with your online experience.

WHEN DO WE COLLECT INFORMATION?
We collect information from you when you fill out a form or enter information on our site.

HOW DO WE USE YOUR INFORMATION?
We may use the information we collect from you when you register, provide your email address or phone number or any other contact information, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To contact you regarding scheduling, class reminders, promotions, specials, or in other ways related to the KickHouse business;
  • To provide to third parties that may contact you on behalf, in connection with the KickHouse business;
  • To administer a contest, promotion, survey or other site feature; and/or
  • To send periodic emails regarding your order or other products and services.
 

HOW DO WE PROTECT VISITOR INFORMATION?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

DO WE USE ‘COOKIES’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • Understand and save user’s preferences for future visits;
  • Keep track of advertisements; and
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
 

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s “Help” menu to learn the correct way to modify your cookies.

If you disable cookies, some features of our website may be disabled. It will turn off some of the features that make your site experience more efficient and some of our services will not function properly.

However, you can still place orders even if you disable cookies. 
Location or IP address information

THIRD-PARTY DISCLOSURE

We do not sell, trade, or otherwise transfer to outside parties your PII unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

THIRD-PARTY LINKS

We do not include or offer third party products or services on our website.

GOOGLE

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. – See more at:

https://support.google.com/adwordspolicy/answer/1316548?hl=en

We have not enabled Google AdSense on our site but we may do so in the future.

How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?
It’s also important to note that we do not allow third party behavioral tracking.

COPPA (CHILDREN ONLINE PRIVACY PROTECTION ACT)

When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under 13.

FAIR INFORMATION PRACTICES

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will notify users of our website within (7) business days should a data breach occur.

We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

CAN SPAM ACT

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Send information, promotions, marketing information, business information, respond to inquiries, and/or other requests or questions;
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred; and
  • Share your information with our third party provides to market our business to you.
 

To be in accordance with CAN SPAM we agree to:

  • Refrain from using false, or misleading subjects or email addresses;
  • Identify the message as an advertisement in some reasonable way;
  • Include the physical address of our business or site headquarters;
  • Monitor third party email marketing services for compliance, if one is used;
  • Honor opt-out/unsubscribe requests quickly; and
  • Allow users to unsubscribe by using the link at the bottom of each email by following the requisite instructions. Once a user unsubscribes, they will be promptly removed from ALL correspondence.
 

CONTACTING US

If there are any questions regarding this privacy policy, you may contact us using the following information:

KickHouse 

info@thekickhouse.com

CALIFORNIA CONSUMER PRIVACY STATEMENT

This California Consumer Privacy Statement (“Statement”) supplements the KickHouse Privacy Policy and applies solely to California resident. This Statement does not apply to KickHouse personnel or job applicants.

This Statement uses certain terms that have the meaning given to them in the California Consumer Privacy Act of 2018 and its implementing regulations (“CCPA”).

1. NOTICE OF COLLECTION AND USE OF PERSONAL INFORMATION

We may collect (and may have collected during the 12-month period prior to the effective date of this Statement) the following categories of personal information about you:

  • Identifiers: identifiers such as a real name, postal address, unique personal identifier (such as a device identifier; cookies, beacons, pixel tags, mobile ad identifiers and similar technology; customer number, unique pseudonym, or user alias; telephone number and other forms of persistent or probabilistic identifiers), online identifier, internet protocol address, email address, account name, and other similar identifiers;
  • Additional Data Subject to Cal. Civ. Code § 1798.80: signature, physical characteristics or description, state identification card number, education, bank account number, credit card number, debit card number, and other financial information;
  • Protected Classifications: characteristics of protected classifications under California or federal law, such as race, color, national origin, age, sex, gender, marital status, citizenship status, and military and veteran status;
  • Commercial Information: commercial information, including records of personal property, products or services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies;
  • Biometric Information: fitness data that may contain identifying information (butnot including physiological or biological imagery from which an identifier template (e.g., faceprint or fingerprint) that can be used to establish individual identity);
  • Online Activity: internet and other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with websites, applications or advertisements.
  • Geolocation Data: physical location or movements;
  • Sensory Information: audio, electronic, visual, and similar information;
  • Employment Information: professional or employment-related information;
  • Inferences: inferences drawn from any of the information identified above to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

As discussed in this section, personal information does not include deidentified or aggregated consumer information or publicly available information lawfully made available by state or federal government records or other personal information that is exempt under the CCPA.

We may use (and may have used during the 12-month period prior to the effective date of this Statement) your personal information for the purposes described in our KickHouse Privacy Policy and for the following business purposes specified in the CCPA:

  • Performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer or user information, processing payments, providing marketing services, providing analytics services, or providing similar services;
  • Auditing related to a current interaction with you and concurrent transactions;
  • Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity;
  • Debugging to identify and repair errors that impair existing intended functionality;
  • Undertaking internal research for technological development and demonstration;
  • Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by us.

2. SOURCES OF PERSONAL INFORMATION

During the 12-month period prior to the effective date of this Statement, we may have obtained personal information about you from the following categories of sources:

  • Directly from you, such as when you sign up for an account;
  • Your devices, when you use our Website or App;
  • Your family or friends, such as when they provide us with your contact information by choosing to share their phone contacts with KickHouse;
  • Payment processors;
  • Our affiliates and subsidiaries;
  • Our franchisees;
  • Vendors who provide services on our behalf;
  • Our joint marketing partners;
  • Online advertising services and advertising networks;
  • Data analytics providers;
  • Operating systems and platforms;
  • Social networks

3. SALE OF PERSONAL INFORMATION

We do not sell the personal information of any individual.

4. SHARING OF PERSONAL INFORMATION

During the 12-month period prior to the effective date of this Statement, we may have shared your personal information with certain categories of third parties, as described below. The privacy practices of our marketing partners, vendors and service providers are subject to their privacy notices, which we strongly suggest you review. KickHouse is not responsible for our marketing partners’, vendors’ and service providers’ information practices or privacy notices. We may have disclosed the following categories of personal information about you for a business purpose to the following categories of third parties:

Category of Personal Information Category of Third-Party
Identifiers
Our marketing partners, vendors, service providers, franchisees, and other App users
Additional Data Subject to Cal. Civ. Code § 1798.80 Law
Our marketing partners, vendors, service providers, franchisees, and other App users
Protected Classification
Our vendors and service providers
Commercial Information
Our vendors and service providers
Biometric Information
Our vendors and service providers
Online Activity
Our vendors and service providers
Geolocation Data
Our marketing partners, vendors, service providers, franchisees, and other App users
Sensory Information
N/A
Employment Information
Our vendors and service providers
Inferences
Our marketing partners, vendors, service providers, franchisees, and other App users
In addition to the categories of third parties identified above, during the 12-month period prior to the effective date of this Statement, we may have shared personal information about you with the following additional categories of third parties: our affiliates; other persons to whom we have a legal obligation to disclose personal information (including, for example, in response to a duly issued subpoena); and other persons to whom you authorize us to disclose your personal information.

5. CALIFORNIA CONSUMER PRIVACY RIGHTS

You have certain choices regarding your personal information, as described below.

  • You have the right to request, twice in a 12-month period, that we disclose to you the personal information we have collected, used, disclosed and sold about you during the past 12 months.
  • You have the right to request that we delete certain personal information we have collected from you, subject to certain exceptions.
  • Do-Not-Sell. You have the right to opt-out of the “sale” of your personal information. As discussed above, we do not sell the personal information of any individual.
  • Shine the Light Request. You also may have the right to request that we provide you with (a) a list of certain categories of personal information we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year and (b) the identity of those third parties.

6. HOW TO SUBMIT A REQUEST

To submit an access or deletion request, please email us at info@thekickhouse.com or call 833.766.5429-KickHouse.

To submit a Shine the Light request, email us at info@thekickhouse.com

If you designate an authorized agent to make an access or deletion request on your behalf using one of the channels described above, we may require you to provide the authorized agent written permission to do so and to verify your own identity directly with us (as described below).

For questions or concerns about our privacy policies and practices, please contact us as described in the “Questions about Privacy” section of our Privacy Policy.

7. VERIFYING REQUESTS

To help protect your privacy and maintain security, we will take steps to verify your identity before granting you access to your personal information or complying with your request. We may require you to provide any of the following information: your name, date of birth, the email and physical addresses associated with your account.

8. ADDITIONAL INFORMATION

If you choose to exercise any of your rights under the CCPA, you have the right to not receive discriminatory treatment by us. To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request.

9. CONTACT INFORMATION

If you have questions or concerns about this Statement, including our data practices, please direct your inquiry to info@thekickhouse.com.